Shipping policy
Shipping Policy
At Home Waters Coffee, we aim to provide a smooth and reliable shipping experience. Here’s everything you need to know about how your order gets to you:
Shipping Methods and Delivery Times
- Standard Shipping Only
Orders typically arrive within 3-5 business days after shipment.
Order Processing
- Our coffee is **roasted to order** to ensure maximum freshness.
- Orders are generally processed and shipped within 1-3 business days of placing your order.
Shipping Costs
- We charge a **flat-rate shipping fee** for all U.S. locations, based on an average of shipping costs.
Shipping Destinations
- At this time, we only ship within the United States.
Carriers
- Orders are delivered via USPS, UPS, or FedEx. Tracking information will be provided upon shipment.
Pickup Availability
- In-store pickup is not available at this time.
Returns and Refunds
- If there is an issue with your order that requires a refund, it is the **customer's responsibility to inform us immediately**.
- For questions about returns or other concerns, please contact us at contact@homewaterscoffee.com.
Thank you for choosing Home Waters Coffee! We’re proud to deliver fresh, high-quality coffee directly to your door.